Find answers by checking our most frequently asked questions and exploring our blog.

We began in [[YEAR]] as one of the 1st companies to be licensed to cultivate and sell medical cannabis in Canada

In [[YEAR]], we became the 1st GMP-certified North American production facility

We proudly supply medical cannabis products to patients, physicians, hospitals, pharmacies, researchers, and governments across 5 continents

by the impact we have made on the lives of patients, their caregivers, as well as the support we receive from healthcare practitioners and the medical community as a whole.

to advancing scientific understanding of the therapeutic potential of medical cannabis by collaborating with researchers and conducting clinical trials at world-renowned hospitals and universities.

to enhancing the lives of patients who could potentially benefit from medical cannabis to improve the wellbeing of their mind, body and soul

00+ years

GMP-certified

15+ countries

INSPIRED

COMMITTED

DEDICATED

Aphria is one of the first and most trusted medical cannabis providers in Canada and abroad. Aphria puts the patient first and has created a space where patients can access safe, affordable, consistent, and effective medical cannabis products. Aphria’s products are all greenhouse-grown and made with only the highest quality ingredients.

Aphria is a Licensed Producer of medical cannabis products. We are truly powered by sunlight; our quality medical cannabis is 100% greenhouse-grown, allowing for the most natural conditions. We are proud owners of state-of-the-art production, cultivation, processing, and manufacturing facilities.

For the therapeutic value and risks of cannabinoid-based medicines to be fully understood, it is critical to evolve the current scientific understanding of the field. We partner with leading hospitals and universities to advance the clinical applications of cannabinoids.

We devote significant time and effort to providing best-in-class customer service, patient outreach, and healthcare practitioner engagement. We are committed to scientific research that leads to an improved quality of life for patients in a time frame that matters.

Physicians and patients working together

A leading global cannabis company

Committed to advancing cannabinoid science

Devoted to medical cannabis and therapeutic usage

Tilray Medical was founded on the promise of potential to positively impact the lives of patients around the world through medical cannabis. Our renewed mission is inspired by those humble origins, and supported by a decade of unparalleled growth.

 Transforming lives and fostering dignity through medical cannabis.

A mission grounded in principle

For nearly a decade, we’ve built the medical cannabis industry from the ground up. Powered by our passion for improving the lives of patients across the globe and our expertise in the category, we’ve led the way through innovation, from research, cultivation, production and distribution.

Tilray continues to lead the global development of the medical cannabis market. 

Pioneers in Every Way

As the world shifts from prohibition to legalization, we pave our path forward with intention. Encouraging the therapeutic alliance between patients and healthcare practitioners is our collective goal, one that is fueled by our passion and wealth of expertise. Tilray strives to transform the healthcare system and be recognized as the global leader in medical cannabis; empowering patients and their healthcare practitioners to make informed, individualized healthcare decisions.

The passion that drives Us

Tilray and Aphria, two of the largest cannabis companies on the world have joined forces to create Tilray Medical, the world’s largest cannabis cultivator championing the industry into a new era of medical cannabis innovation. As Tilray medical, we are:

Our Path Forward

Broken Coast is respected by growers across the industry for their mastery of cultivation practices – and symbolizes our respect for the delicate art and intricate science of harvesting the cannabis plant. They produce craft cannabis of exceptional quality on the shores of the Salish Sea, with a mission to provide the highest grade products to the discerning medical cannabis patient. Broken Coast flower is indoor-grown in small batches in their custom-made cultivation facility, which allows for optimal conditions for every strain.

We choose to hand-trim and slow cure all our products. This level of quality simply cannot be matched by any mechanical process.

We’re cultivators, not capitalists. Our roots in British Columbia run deep and we’re proud of the reputation for quality that our province has developed.

We’re constantly improving our offerings. New strains are constantly being tested and evaluated, and the best are added to our Core Strain collection.

Small batch products deeply rooted in BC

Hand-trimmed & expertly cured

Proud to be from beautiful BC

Different strains for different pains

Symbios was designed with quality, care, and affordability in mind, to help support patients on their medical and wellness journey. Symbios represents the connection between plants and humans and the profound benefits that can be realized when these two organisms come together in perfect harmony.

Symbios provides flexibility by offering a variety of product formats. Whether you prefer oils, dried flower, pre-rolls, or a combination of all 3, Symbios offers a variety of medical products to meet your individual treatment needs, from morning to night.

Making wellness accessible

Tilray is the global leader in the advancement of cannabinoid-based medicine, with a keen focus on providing research-backed medical cannabis products to physicians, pharmacies, and patients, and is distributed in over 15 countries. Tilray is dedicated to progressing the science, safety, and efficacy of medical cannabis.

At Tilray, we’re constantly adding to our collection of strains. We’re committed to advancing scientific understanding of the therapeutic potential and risks of medical cannabis by collaborating with researchers and conducting clinical trials at world-renowned hospitals and universities.

Tilray’s products benefit from purity of soil and water, precisely determined harvest times, and minimal handling during fulfillment.

Healthcare practitioners and patients expect and deserve only the best service and products. That’s why we provide expedited delivery, prompt follow-up, and consistent quality of each strain we harvest.

Medical cannabis that matters

Latest strains

Purity

Reliability

Global Pioneers in Medical Cannabis

A trusted medical cannabis pioneer and provider, in Canada and abroad.

The quality, reputation and pride of British Columbia.

Designed with quality, care and affordability in mind.

A global leader in research and production.

Check back in when you’re of legal age.

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Are you 19 years of age or older?

(18+ in Alberta & 21+ in Québec)

Welcome to Tilray Medical

Although it’s a therapy we’re just beginning to understand, medical cannabis can relieve the symptoms of some mental health conditions in adults.

Strong evidence suggests that medical cannabis can be effective in relieving symptoms of anxiety disorders, depression, and other mental health conditions.

Chronic pain is a complex phenomenon that can require a complex treatment approach encompassing physiotherapy, counselling and mindfulness, interventions, and pharmacotherapy.

While it’s estimated that up to 1 in 3 Canadians will experience a chronic pain condition at some point in their lifetime, cannabinoids represent a novel class of therapies that can be opioid-sparing and safely integrated into clinical practice for the treatment of chronic pain.

We're Sorry!

Seniors get 10% off every medical cannabis purchase they make (excluding some cannabis products and accessories).  Patients aged 65 and over are automatically enrolled in this program and should see senior pricing visible within the ecommerce portal.

Seniors Pricing

This program applies to police, paramedics, firefighters, healthcare practitioners, nurses, healthcare workers, teachers, and all other frontline workers, and provides a 20% discount on most of our cannabis products (excluding some cannabis products and accessories). To apply for this program, you must email your professional identification card and/or a letter of employment to  patientbenefits@tilraymedical.com.

Frontline Workers Program

We’re pleased to offer compassionate pricing for eligible patients who require financial assistance. Patients with an annual gross income of less than $32,500 are eligible. Our Compassionate Pricing Program provides a 25% discount on most cannabis products, such as dried cannabis, concentrates, oils, and softgels (excluding some cannabis products and accessories). 

Compassionate Pricing Program

Get in touch with one of our specialists. We’re here to answer all of your questions.

Have a question?

Fill out and submit an application accompanied by your Compassionate Pricing Form update.

Submit your application

Upon receiving your application, our team will process your application. Keep in mind that this may take 1-2 weeks.

Our team will review it

When Compassionate Pricing is applied to your account or if we need additional information, we’ll let you know.

We’ll be in touch

Tilray Medical believes in the power of medical cannabis and is
dedicated to making it affordable to all who require it. That’s why we’re
proud to offer different pricing programs, which will help provide more
affordable access to medical cannabis.

Pricing programs

Create an online account in 3 easy steps to begin your registration process.

Medical cannabis requires a medical document. Use our clinic finder to find prescribing healthcare practitioners.

We believe that the patient-physician relationship is fundamental to the responsible advancement of cannabis in medicine. That’s why we take pride in empowering HCPs with clarity and support.

Discover our quality brands

We’ve made it easy for you to join the thousands of patients on their journeys with medical cannabis.

Helping you provide optimal patient care

Tilray Medical believes in the power of medical cannabis and is dedicated to making it affordable to all who require it. That’s why we are proud to offer unique pricing programs, which help provide more affordable access to medical cannabis.

When a patient needs a good night’s sleep, medical cannabis can offer relief to adults suffering from certain kinds of insomnia.

Evidence suggests that medical cannabis can improve short-term sleep outcomes for people with obstructive sleep apnea syndrome, fibromyalgia, chronic pain, and multiple sclerosis.

Expand your knowledge of cannabis to use it safely, simply, and live better.

Chemotherapy-induced nausea and vomiting (CINV) can have a significant impact on patients. It's estimated that 45% to 61% of patients undergoing chemotherapy experience CINV. When it comes to managing symptoms like nausea and appetite stimulation, medical cannabis can be an effective therapy.

More than 31% of Canadians suffer from anxiety.

Approximately 1 in 3 Canadians will experience a chronic pain condition at some point in their lifetime.

Each patient deserves to feel safe, supported, and relieved – and be empowered to maintain a close relationship with their physician.

We provide guidance on prescription considerations, so you can work with patients towards reaching your treatment goals.

Approximately 40% of Canadians self-report experiencing at least one symptom of insomnia 3 times per week.

Medical cannabis can be effective in managing symptoms like chemotherapy-induced nausea and appetite stimulation.

Once their application is reviewed, the patient will be notified by email within 24hrs. They’ll be able to 

or over the phone. Our Patient Care team will also be in touch within 48 hours to welcome the patient and answer any questions.

Before, during, or after the patient is provided with their medical document, they can register with Tilray Medical (Aphria Inc.).

Our formulations and delivery formats are intended to allow for consistent and measured dosing. We test all of our products for potency and purity.

The health care practitioner completes the medical document outlining daily usage, prescription duration, and THC limits, then sends it to Tilray Medical.

At Tilray Medical, we believe in the responsible advancement of cannabis in medicine and healthcare. That’s why we strive to provide:

We are dedicated to enhancing the lives of patients who may benefit from medical cannabis.

Products recommended for you

Remember, there is no one-size-fits-all set of guidelines. Be sure to talk to your physician to understand how dosing, format, and balance can impact the products you choose for the relief you seek. Each person and patient is different.

Your product recommendations

Answer this quiz and we’ll show you which products may be helpful in managing your conditions. Always consult your physician or health care provider to make sure these products are right for you.

Get personalized products recommendations

Select all that apply.

 What do you need help with?

What type of effect are you looking for?

Are you comfortable with inhalation (vaping or smoking)?

There are two main active ingredients in medical cannabis products: CBD and THC. THC is the psychoactive component while CBD generally does not create psychoactive sensations. Both have therapeutic uses.

 Are you comfortable with high levels of THC?

Navigating medical cannabis can be daunting and we’re here to help. This short quiz can provide you with guidance on which medical cannabis products might be best suited for your condition. With a narrowed down selection of products, you can be better equipped to discuss your options with your physician.

Please note that results are based on what current patients are purchasing for specific ailments and conditions, and are not meant to be a dosing recommendation. Results are not guaranteed by Tilray Medical and some experimentation may be needed to help you find your perfect medical cannabis routine.

Product Quiz

If you're responsible for a patient, complete the caregiver form and send to Tilray Medical by mail, email or fax.

We’re pleased to offer compassionate pricing for eligible patients that require financial assistance. Download and complete our Form and send it to us by email at patientbenefits@tilraymedical.com or mail it to us at: PO Box 20009, 269 Erie St South, Leamington, ON N8H 3C4

To become a patient, register online or send us your completed registration form by mail or fax, and submit your Medical Document.

As an alternative to online registration, download the registration forms and send the completed documents to Tilray Medical by mail or fax.

We’ve streamlined our registration process to make it as quick and seamless as possible. You can register online, by mail, or fax.

Please note that you’ll need to submit the Medical Document outlining your prescription, provided by a physician, in order to finalize your registration.

Fill out this form and we’ll forward your request.

Complete this contact request and we’ll have the clinic you’ve selected get in touch with you for an appointment and more information on becoming a medical cannabis patient.

Get the most recent regulations from Health Canada as well as links to research initiatives and the latest survey.

Prepared by the Cannabis Legalization and Regulation Branch at Health Canada, this document provides information on the use of cannabis and cannabinoids for medical purposes.

Approximately 1/3 of Canadians will experience a chronic pain condition at some point in their lifetime.

In one of the most comprehensive studies of recent research on the health effects of recreational and therapeutic cannabis use, this report offers a rigorous review of relevant scientific research published since 1999.

To answer questions regarding dosage and daily amounts of cannabis for specific medical conditions, this fact sheet covers dosage considerations for medical practitioners.

Fill out this form outlining daily usage, prescription duration, and THC limits to prescribe medical cannabis to a patient.

Created by Aphria, this document assists health professionals in understanding the differences between dried cannabis and cannabis oil.

Discover a safe and straightforward approach for supporting patients using cannabinoid therapy.

Following the Cannabis Act, the College has set out expectations for physicians when considering and prescribing cannabis for medical reasons.

Explore products and learn how to choose the right therapy options for each patient.

Approximately 40% of Canadians self-report experiencing at least one symptom of insomnia three times a week.

Explore up-to-date findings and information intended for health professionals, including the medical form, health and dosing guidelines, and some of the most comprehensive research on medical cannabis.

Scientific and clinical evidence cannabinoid therapy may provide benefits for a wide range of conditions and symptoms. Get the latest findings on when and how cannabis can support patients on the path to better health outcomes.

- Only Products that have been (i) delivered by or on behalf of the Company and (ii) received and accepted by the Patient in accordance with the requirements of the Cannabis Act, will be eligible for a return if an issue is identified by the Patient with the Product.

- Categories of Products that are eligible to be returned to the Company include (each an “Eligible Product”):

a) Products that are delivered to the Patient in a condition where there is visible damage to the Product;
b) Products where the packaging has been tampered or otherwise damaged at the time of delivery; or
c) Product where the Patient is reporting the occurrence of an injury or an adverse reaction;

provided, however, that the Patient Care Team is contacted in accordance with this Returns Policy but in no event later than three (3) months from the date such Product was delivered by or on behalf of the Company is received by the Patient.

2. Products Eligible for Return:

- Replacements, credits or reimbursements, as applicable, will not be issued by the Company if the provisions of this Returns Policy are not followed.

- The Company reserves the right to verify all proposed returns of Product to ensure that they conform to this Returns Policy.

- The Company reserves the right to destroy all Product that is returned to it whether or not the Product is eligible for replacement, credit or reimbursement.

- Patients with questions about this Returns Policy should call the Patient Care Team at 1-844-427-4742 or email the Patient Care Team at info@aphria.com.

4. Miscellaneous:

- Patients should review this Returns Policy to confirm that the Product is an Eligible Product which can be returned.

- Patients are required to contact Aphria’s patient care team (the “Patient Care Team”) by either email/telephone (see below) and advise the Patient Care Team of the following in respect of the Product that is proposed to be returned:

a) Type of product being returned;
b) Reason(s) for the return;
c) Number of units to be returned; and
d) Lot numbered of items to be returned

- If possible, kindly provide photos of the Product when contacting the Patient Care Team.

- After contacting the Patient Care Team, the Patient will be assigned a Return Material Authorization Number (“RMA”) for the Product together with the address where it is to be returned.

- No later than ten (10) days after receiving the RMA and the address where the Product should be sent, the Patient should send the Product along with the RMA to such address to the attention of “Patient Care Team”. Confirmation of shipment with tracking number should be reported by the Patient to the Patient Care Team.

- If the Patient has not sent the Product to Aphria as contemplated in this Returns Policy within such ten (10) day after receiving the RMA, the Patient Care Team should be contacted again to receive a new Material Return Number; provided, however, that the Product still qualifies as an Eligible Product (as defined herein) at the time the Patient contacts the Patient Care Team again for a new RMA.

- The Patient is solely responsible for the cost of shipping the Product to be returned to Aphria.

- Patient should reference the RMA on all correspondence with the Patient Care Team.

- Returns will not be accepted if delivered to any address other than the address specified by the Patient Care Team

1. Procedures for Returns of Products

- With respect to Eligible Products that are returned as provided for in this Returns Policy, Aphria shall determine in its sole discretion whether the Patient will receive replacement Product, a credit or a reimbursement.

3. Replacement, Credit or Reimbursement of Returned Products:

The following information and procedures (the “Returns Policy”) relate to the return of medical products (each a “Product”) of Aphria Inc. (“Aphria”) or any of its affiliates, including Broken Coast Cannabis Ltd. (together, the “Company”), that have been purchased by a registered patient of the Company (the “Patient”).  This Returns Policy is subject to change, from time to time, in Aphria’s sole discretion and is current as of June 2020.